How to Book Your Appointment

1.  Please ensure you enter all your details correctly, especially your phone number and email address. Your booking confirmation will be sent via email. If you don't receive a booking confirmation, please phone us on 5200 9339.

2. When booking in for a colour:

  • please book your colour service first

  • book a finishing time

  • if you also need a cut, then click 'add' to include a finishing service (eg. cut, blowdry).

This will ensure that sufficient time is allocated for your full service.

3. When booking a lightening service

Our hair lightening treatment uses the premium quality Wella Lightener. Wellaplex treatments are included in all lightening services and do not incur an extra charge

4. If you are unsure about what you should book, please phone us on 5200 9339 so we can help you book in for the right service for you.

5. When booking an Emerging Stylist special:

Emerging stylists are new to the floor and perfecting their craft. Please allocate more time than usual for your appointment.

Terms and Conditions

Here at Phoenix Hair Society, we understand that our valued clients may occasionally need to change or cancel their appointments. Should you need to do so, we ask for at least 24 hours’ notice.


Cancellations or amendments within 24 hours’ prior to your appointment, and no-shows, will incur a 50% treatment charge. Thank you.